Registrar Onboarding

From our expansive, high-quality TLD portfolio to our world-class, 24/7 support, easy registration and DPML access, now is the time to partner with Rightside.

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A Registry Built for Registrars

We get it. We understand what it means to be in your shoes. That's why we're working every day to make your job as a registrar as easy and lucrative as possible, backed by our portfolio of high quality TLDs, our service, marketing, and technical know-how.

With a marketing staff made up of some of the smartest ninja in the industry and a technical team that knows the value of keeping things simple, Rightside can help you maximize the commercial potential of each TLD.

With just one technical certification, one service agreement, and one bank account needed to access Rightside's high-value TLDs, the decision is simple. Partner with Rightside today, and be part of the new, more personal internet.

Registration is easy with Rightside

24/7 Support

We know that downtime isn't an option for any world-class registry. That's why we have professionals around the globe available to help you 24/7.

As a Rightside Registrar Partner, you will have anytime access to our Registrar Portal to help efficiently resolve any issue you might face. This portal includes:

  • A technical issue submission form
  • Contact information for your account manager
  • Full technical documentation
  • A user-friendly interface to manage your inventory.

No matter the severity of an issue, we’ll find quick resolutions that keep your business online.

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Frequently Asked Questions

Registrar Onboarding and Technical Integration

Do I have to pass the technical certification for each TLD I sign up for?

Registrars will take the technical certification test once, and upon passing are considered certified on the “platform” rather than against a specific TLD.

Do I need to complete registration for each new TLD?

Registrars only need to complete the signup process once – all further management of the registrar account is performed through the Registrar Web Portal.

What types of agreements are required during registration?

We have standard legal agreements that need to be signed once when you signup, and the only agreements after that would be addendums for any TLD that has special requirements beyond the standard agreement.

  • Registry – Registrar Agreement (RRA) is the general agreement
  • Master Service Agreement (MSA) covers services like Price Categories
  • TLD Addendums cover any TLD that has a special requirement
Will all of the TLDs in your registry adhere to the same policies?

Yes, with the limited exceptions of TLDs that may have specialized requirements.

Do you have a Web-based tool to manage our account and new TLDs?

The Registrar Web Portal provides web-based access to all self-management features such as adding new TLDs and services, and monitoring the account balance.

What are your IP policies?

Two subnets total between IPv4 and IPv6, total of 64 static addresses Valid ranges: IPv4: /32 to /26, IPv6: /64 to /29

What are your connection policies?

We pool connections with a standard limit of 10 simultaneous connections – this number can be increased on a case-by-case basis based on committed registration levels.

Will you have a Standard Pool and a Batch Pool similar to Verisign?

We implement a Standard Pool.

What version of the Extensible Provisioning Protocol (EPP) are you using?

We use EPP version 1.0.

Do you offer any EPP extensions and are they optional?

We offer the following extensions:

  • Price Categories (OPTIONAL, but required to sell premium domains)
  • Standard RGP (REQUIRED)
  • Sunrise / Landrush phases (REQUIRED for these phases)
  • Claims Period (REQUIRED)
  • Domain Protected Mark List (DPML) (REQUIRED for this value added service)
Do you have a document that outlines the entire onboarding process?

Yes, the Getting Started with the United TLD SRS Guide covers the steps to signup, complete the registration process, and use the Registrar Web Portal. Contact us to get your copy.

Will you support WHOIS privacy?


What type of reporting do you support?

We will be supplying a set of standard reports via an FTP server.

Do you offer a poll queue to receive domain activity messages?

Yes, any time an object is modified in the SRS without an explicit command, a poll message is generated.

Will the Registry support “thick” domain registrations?


Are there any special agreements the registrant must accept?

Acceptance of industry standard agreements is sufficient.

Will Sunrise and Landrush application results be communicated by poll events?


Will the Registry’s Operational and Test Environment (OT&E) simulate the end of each Sunrise and Landrush phase, including the awarding and denial of test domains?


What domain activities will the Registry support during the quiet periods prior to General Availability?

All domain activities are supported during the quiet periods prior to General Availability (GA), with the exception of Create Application, Update Application, and Create Domain.


What EPP commands are used to retrieve a Registrar’s balance?

We support EPP finance extension, for more information please refer to Rightside Fincance Mapping Guide.

Also POLL messages will be sent to registrar queue regarding low balance notifications.

What EPP extensions will be implemented?
  • Proprietary: Launch Phase, Price Categories, DPML;
  • Industry Standard: DNSSEC, RGP, IDN.
What EPP extensions are required to register a domain?

Registering standard domain names do not require any extra extension. The following non-standard domain name registrations require EPP extensions:

  • Sunrise: Launch Phase
  • Landrush: Launch Phase
  • Early Access: Price Categories
  • DPML blocks: DPML
  • IDN names: IDN
  • Claims: Launch Phase
  • Premium names: Price Categories

DNSSEC extension is optional to register any domain name.

What EPP extensions are required to update a domain?

The Launch Phase extension is required to update Sunrise or Landrush applications.


What is the minimum and maximum length of the authinfo for each object and what specific characters are allowed or required?

The format <auth info> requires a minimum length of 8 characters and a maximum length of 32 characters. Additionally, <auth info> must contain at least one of each of the following three character types:

  • Alphabetic character: ‘a’ – ‘z’ , ‘A’ – ‘Z’;
  • Numeric character : ‘0’ – ‘9’;
  • Special characters, such as ‘!’ or ‘%’.
Are there any dictionary restrictions on the authinfo value?



What version of DNS is being implemented?

RFC 5910.

What is the specification for transmitting DNSSEC data to the registry?

RFC 5910.

Will DNSSEC be supported at launch?


Will DNSSEC nameservers be pre-checked for DNSSEC data?


What are the valid algorithm values?

DsData: 0 – 255
KeyData: 0 – 255

Is the maxsiglife attribute enabled?

No. The maxsiglife attribute is not accepted. If you attempt to supply it, it is rejected with an error message.

Domain Lifecycle

What is your policy for grace periods?

We support the industry standard grace periods:

  • Add grace period – 5 days
  • Renew grace period – 5 days
  • Auto renew grace period – 45 days
  • Transfer standard window – 5 day pending transfer window
  • Hold new registration policy – 60 days
  • Delete procedure: auto renew plus 45 day grace period plus RGP

TLD Launch Phases

What is the timing of your launch phases?

Our launch phases will include Sunrise, Landrush and GA for every TLD. In some instances, there may be a second Sunrise to accommodate a select audience relevant to a specific TLD. Sunrise and Landrush contention issues will be resolved via auction. 

  • 30 days Sunrise period + cleanup period
  • 30 days Landrush period + cleanup period
  • General availability
Which third-party auction houses do you use?

We are currently considering all of the existing auction houses.

What are the details of the general availability phase?

The United TLD registry supports shared contact and host objects. Host object for any active TLD will require an IP address to be passed with the create comment.

Registry Products

What products outside of domain registration do you offer?

Domain Protected Marks ListTM (DPML) is a service for trademark term owners who wish to block certain domain registrations on TLDs operated by United TLD.

Can you provide information about premium pricing?

Premium pricing is tiered and will be based on demand analysis and perceived value in the market. Premium pricing will include set prices (buy it now option) and thresholds for domains that will be available via auction. Most TLD premiums will minimally be bracketed with high, medium and low prices.

How is the price information provided for premium prices (technical link-up)?

The Price Categories extension provides premium domain pricing information as part of the server response on an EPP <check> command. To register a premium domain you must provide matching Price Categories extension fields to signify agreement (price category and actual price). Price Categories also affects <renew> and <transfer> commands in the same way.

Does premium pricing apply to more than just registration?

Yes, the Price Categories extension affects <create>, <renew>, and <transfer> and commands and the prices may be different for each transform operation.

Accounting Policies

Do you have an emergency credit program?


What are your credit procedures?

The Registry utilizes industry standard credit procedures.

What are your fraud procedures?

The Registry uses the industry standard fraud procedures.

Do you have any special policies on refunding registrations?

The Registry uses the industry standard procedures for refunds on registrations.

Registry Products

What is the maximum and minimum length of a domain?

The maximum length for a domain is 63 characters plus the TLD string. The minimum length of a domain name is 2 characters, plus the TLD string.

Do all domains auto-renew on the expiration date?


Do all grace periods and corresponding end dates appear in responses to commands?


Are server locks applied to a domain upon expiration?

No. An expired domain name is held in a special status for 30 days. The name is unavailable for registration and is removed from the zone file. It does not resolve and WHOIS will show a “Pending Delete Restorable” status. You can restore the name at any point during this 30-day period. The request to restore the name using the Redemption Grace Period involves a nominal charge. Once the name is restored, you have 5 days to submit a formal Restore Report. If a complete report is not provided within this five (5) day window, the name returns to Pending Delete Restorable status and the Redemption Grace Period begins again.

International Domain Names (IDNs)

Are second-level IDNs supported?


What languages and scripts are supported?


French, Spanish, German, Chinese, Japanese and Korean


Arabic, Cyrillic, Devangari, Greek, Hebrew, Latin, Tamil and Thai

What are the specific language tags required for each language?
  • French: (fr)
  • Spanish: (es)
  • German: (de)
  • Chinese: (zh)
  • Japanese: (ja)
  • Korean: (ko)
  • Arabic: (arab)
  • Cyrillic: (cyrl)
  • Devanagari: (deva)
  • Greek: (grek)
  • Hebrew: (hebr)
  • Latin: (latn)
  • Tamil: (taml)
  • Thai: (thai)
Can variants of IDN domain names be registered?

Yes. Handling character variants is an essential aspect of the Registry’s IDN policy and infrastructure. Note that Chinese variants and the German Ezset character are handled using specific rules. Other languages supported by the Registry do not have any limitations.

Is any registrant allowed to register variants of a domain name?



What contacts are required to register a domain?

Four contacts are required to register a domain:

  • Registrant
  • Admin
  • Technical
  • Billing
Can contact information be updated at any time without a fee?


Can contact repository object identifiers (ROIDs) be shared across multiple domains?